Our Mission

Our mission at Professional Automotive is simple. We want to offer our community a place where they can get courteous, high quality repairs backed by a great warranty, while always keeping the customer’s best interest the highest priority.

What Others Have Said…

Professional Automotive consistently provides excellent service on our vehicles and superior customer service that can’t be matched elsewhere!

Professional Automotive is the service facility I recommend to everyone… for they provide honest and reliable services that aren’t over priced and exceed the bare minimum service I have received elsewhere. When I leave there facility, I know that I was treated fairly and my vehicle has received the highest service possible.

I especially appreciate their preventive attitude for maintenance and their desire provide an atmosphere with top-notch service.

Whether it is for an oil change, tune-up, or major repair – Professional Automotive is where my vehicles will go.

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About Our Business

Our doors opened in 1999 in a small 1,000 square foot shop just south of 96th Street behind what is now called Hubbard Feeds. We got our start working on fleet trucks for The Overhead Door Company. From there, we moved up the road to a 5,000 sq. ft building and rented it for five years. After being faithful with what we were blessed with. God chose to give us a new, wonderful location. We were able to purchase our own property. This new location will help us reach an even greater part of our community.

About Chris Couch

Starting out as a mechanic, Chris loved doing what he did for a living. People brought him their problems and he fixed them. After being in the business for a few years, he started to realize there was something missing in todays auto repair industry. It was customer service. It was missing a sense of keeping the customer’s best interest the highest priority. Many times he commented on how management would argue with the customers over mis-quoted pricing and failed customer expectations. Chris knew he could do better. That is the reason he found Professional Automotive. He has developed a business plan that inspires employees to do what is right for the customer. Professional Automotive is a business that embodies service, integrity, and quality.

Our Staff

Matt Baker has been serving others in the auto repair field for seventeen years. Matt has spent nearly the last seven years with Professional Automotive. Prior to Professional Automotive, he spent ten years under the hoods of Cadillacs and Buicks at a local dealer in Lafayette, Indiana. Matt has achieved Master Technician status during his career and has also taught auto repair at Ivy Tech State College. Matt has a passion for serving others and a desire to raise the bar for auto shops and mechanics everywhere.

Matt is the father of four beautiful children and married to his wife Nicole since January 2000. He enjoys time with his family, sport shooting, movies, running, hiking, and any time he can actually catch one of his children while playing “chase” on the playground.

Brandon has been with Professional Automotive since October 2010. His background in customer service is proved by his strong commitment to serving others and fixing the problem right the first time. His studies in Communication at Olivet Nazarene University for a year are proven daily.

He’s been married to his wife, Kristin, since July of 2009. He enjoys cycling, film-making, gardening (notice the front yard of the shop) and spending as much time as he can outdoors. He has played bass in a worship band, Defining Rose , since 2007 with his wife at multiple churches and is currently serving at Greenfield First Church of the Nazarene.

Brandon loves the positive atmosphere at Professional Automotive. He is a part of a team that has a zest for life and a desire to change the persona of the automotive industry. He’s excited to be a part of the Professional Automotive family for a long time!